Lost money to a scam
Get Expert Help – Rated Excellet.
Types of Scams We Help Recover
Cryptocurrency Scams
Fraudsters posing as brokers or advisors claim to be crypto experts, enticing victims to invest or trade in fake digital assets.
Investment Scams
Offers that seem lucrative but are fundamentally fraudulent schemes designed to steal your money.
Safe Account Scams
Criminals impersonate your bank, requesting you to transfer funds or share details under the guise of protecting your account.
Purchase Scams
Payment made for goods or services that are never delivered or received.
Romance Scams
Scammers build fake online relationships to manipulate and defraud victims emotionally and financially.
Invoice Scams
You’re tricked into paying genuine-looking invoices to fraudulent accounts.
Job/Task Scams
False promises of legitimate work-from-home opportunities, often asking for upfront payment or sensitive information.
Unauthorised Transactions
Funds withdrawn or transferred from your accounts without your approval or knowledge.
How it works
We’re here to help guide you through every step of the process, making financial recovery as simple and stress-free as possible. Our team understands that losing money to a scam is overwhelming and stressful, so our mission is to provide clear, expert support from start to finish. When you reach out to us, we begin with a comprehensive investigation. Our experienced fraud specialists assess your situation, review the evidence, and advise if you have a case with a strong chance of success. If you decide to proceed, we handle all the documentation and build a bespoke report tailored for your bank, maximizing your chance of a positive outcome.
Throughout every stage, you’ll be informed and supported—we believe transparency and communication are key. If your bank refuses to refund you, we then guide your claim to the Financial Ombudsman Service (FOS), managing communications and representing your interests robustly. Our goal is for you to feel confident and supported, knowing that experts are working for your best interests. Best of all, you pay nothing unless we recover your funds. If you’d rather handle your claim yourself, we even provide a free step-by-step guide so you can DIY with confidence. With us, it’s about making your recovery journey clear, fair, and effective.
FCA Regulated & Trusted
We’re fully authorized by the Financial Conduct Authority, ensuring your claim is handled to the highest standards of security and ethics.
Proven Success
With millions recovered for thousands of clients, our experienced team delivers results only charging fees if your case is successful.
Personalized Support
From initial assessment to final outcome, you’ll have a dedicated expert guiding you every step of the way.
Transparent, Fair Fees
You pay nothing upfront and only a fair, pre-agreed fee if we recover your money. No hidden costs, no surprises.
1000’s of people choose us to manage their claim
Our team is made up of seasoned professionals who bring more than 20 years of combined experience in the financial sector, working across major banks, the Financial Conduct Authority (FCA), and the Financial Ombudsman Service (FOS). This depth of expertise allows us to understand every detail of how fraud cases are assessed, how banking disputes are resolved, and how regulatory processes protect victims. We know the right questions to ask, the proper documentation to prepare, and how to effectively engage with financial institutions and ombudsman services to secure the best possible outcomes.
Having worked firsthand inside these organizations, our team appreciates the challenges that victims face—and the internal procedures that can sometimes stand in the way of a swift resolution. Our insights into banking and regulatory frameworks ensure your case is presented with maximum clarity and accuracy, increasing the likelihood of a successful recovery. We’re committed to guiding you through every step, translating complex processes into clear actions and advocating on your behalf with integrity. When you trust us with your claim, you’re benefiting from years of specialized knowledge and a genuine dedication to achieving justice for every client. Your recovery is our priority, and our experience is your advantage.
Insider knowledge
Insider knowledge of banking and regulatory frameworks.
20+ years of expertise
20+ years of combined expertise across banks, the FCA, and the FOS.
Clear guidance
Clear guidance through complex financial processes.
If successful, you receive the money back into your account! We then arrange our invoice. Of course, we keep you updated throughout so that you know what’s happening. We handle everything to keep it as easy for you as possible. If unsuccessful, you won’t pay a penny.
How long does it take?
If we’re able to settle your case with your bank we could get your money back within 15 days. If the bank refuses to refund you, we’ll need to take your complaint to FOS. Once it’s with FOS, timelines can vary widely. It can take anywhere between a few weeks to a couple of years.
The process may vary
This can depend on whether you’ve complained to your bank already, or if your bank agrees to refund all the money you lost without needing to go to FOS. (Your case will be resolved much quicker if we don’t need to involve FOS).
Authorised Push Payment Fraud
We specialize in supporting victims of authorised push payment (APP) fraud, helping you recover lost funds directly from your bank. If you’ve been affected by APP fraud, simply fill out our online form for a complimentary consultation. Our team is ready to assess your case and guide you toward reclaiming your money with expert advice and dedicated support.